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Frequently Asked Questions

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Latest posts

A message to our valued customers

17 Aug 2020

Product returns and exchanges

17 Mar 2020

Are my details safe with Lorraine Lea?

6 Jun 2019

I forgot to use my Host Credits, what do I do?

18 Apr 2019

How do I find an Independent Stylist in my area?

18 Apr 2019

Am I able to return a host promotional gift?

18 Apr 2019

I have forgotten my Lorraine Lea account password

18 Apr 2019

Can I return an item purchased using Host Credits?

18 Apr 2019

I am unable to log into my Lorraine Lea account. How do I resolve?

18 Apr 2019

Am I able to place an order over the phone?

18 Apr 2019

I have not received my order confirmation email

18 Apr 2019

Can I cancel or make changes to my online order?

18 Apr 2019
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