our policies

Product Information

Products displayed on this website are as accurate as reasonably possible representations of Lorraine Lea products. Your computer screen may distort the colour or design of displayed products. Therefore caution should be taken when inspecting product to ensure they conform to your desired colour or design.

All prices are inclusive of GST and were correct at time of publishing. Prices are subject to change without notice.

Products represented are available through current Lorraine Lea Independent Stylists and are subject to availability.

Lorraine Lea takes no responsibility for the completeness of, or accuracy of, or representations made by, the contents of this website. On an ongoing basis, Lorraine Lea will endeavour to make the necessary changes to the information contained herein as appropriate.

Privacy Policy

Lorraine Lea values your privacy. We will only collect customer information that enables us to deliver superior service to you, the customer. We maintain the name, postal and email addresses, telephone number, payment and order information of customers when they order from us. The information collected is used for billing and delivery purposes and to measure customer interest in our products. Once a customer, you will receive periodic eNewsletters that will keep you up-to-date with new Lorraine Lea offerings. You may choose to opt-out of this service at any time.

Any personal information that you provide us is private and we will not release such information to individuals or to other companies, unless we are required to do so by law.

As part of the Privacy Act 1998 and the Spam Act 2003, customers can advise us at any time if they no longer wish to receive correspondence from Lorraine Lea. Customers can advise us by email, fax on +61 3 9764 0555, or mail to PO Box 362, Ferntree Gully VIC 3156.

Copyright Policy

The text, images, graphics, sound files, animation files, video files and their arrangement on this Lorraine Lea website are all subject to copyright and other intellectual property protection laws in Australia and other countries, including but not limited to the Australian Copyright Act 1968 and through international treaties. Apart from any use that is permitted under the Copyright Act 1968 all rights are reserved.

Images and objects contained within this website may not be copied for commercial use or distribution, nor may these images and objects be modified or reposted to other websites.

returns policy

At Lorraine Lea, absolute delight is our number one priority. We take complete pride in the quality of our products and want you to fall in love and stay in love with them. That’s why if you’re not absolutely delighted with your purchase we’ve made our exchange & returns process simple, easy and hassle free!

If for any reason, you’re not in love with your new purchase Lorraine Lea you have three different options to select from.

You may return an item(s) for:

  • refund back to your original payment method
  • exchange
  • credit note
Return conditions [expand]
Refund [expand]
Exchange [expand]
Change of mind [expand]
Faulty item [expand]
Sale item [expand]
Credit notes [expand]
Cancelling your home styling party order [expand]

Copyright © Lorraine Lea. All rights reserved.

Share  |